Borna Abramovic, Eva Nedeliakova, Michal Panak, Denis Šipuš – SYNERGY IN LOGISTICS PROCESSES FOR RAILWAY TRANSPORT

Borna Abramovic, Eva Nedeliakova, Michal Panak, Denis Šipuš – SYNERGY IN LOGISTICS PROCESSES FOR RAILWAY TRANSPORT

Borna Abramović
University of Zagreb, Faculty of Transport and Traffic Sciences, Department of
Railway Transport, Croatia
E-mail:
borna.abramovic@fpz.hr


Eva Nedeliakova
University of Žilina, Faculty of Operation and Economics of Transport and
Communications, Department of Railway Transport, Slovakia
E-mail:
eva.nedeliakova@fpedas.uniza.sk


Michal Panak
University of Žilina, Faculty of Operation and Economics of Transport and
Communications, Department of Railway Transport, Slovakia
E-mail:
michal.panak@fpedas.uniza.sk


Denis Šipuš
University of Zagreb, Faculty of Transport and Traffic Sciences, Department of
Railway Transport, Croatia
E-mail:
denis.sipus@fpz.hr

Abstract

Monitoring synergies of logistics processes in railway transport is currently
considered a novelty and it is very actual. The main reason of solutions synergies are
their growing importance in the case of necessary operational responses. Synergy is
the creation of a whole that is greater than the simple sum of its parts. It is an
innovative resolution because synergies in logistics processes related to the railway
transport have not been addressed in research and scientific projects in the greater
extent thus far. The integral part of the synergies is the quality in railway transport
which includes the never-ending logistics processes. Railway undertakings in
cooperation with other participants of the transport market and suppliers are
constantly working on the quality of logistics processes and their improvement.
Methods to improve logistics processes in railway transport are technical standards
(ISO) or different methods: Total Quality Management, Deming cycle – PDCA cycle,
Six Sigma, DMAIC Improvement Cycle and EFQM Excellence Model. Qualities of
services in railway transport significantly affect all stakeholders in international
transport chain. This paper is focused also on monitoring the costs of quality, which
is done monthly and yearly with the exact division of the costs of this kind. The
internal and external quality cost, prevention and evaluation costs are added to the
total cost of quality. The result of the research should create a report about costs of
quality logistics processes in railway transport.


Key words: synergy, synergies, logistic process, costs of quality, railway transport

Last Update: October 26, 2017  

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October 26, 2017   242    BLMM 2017  
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