Goran Vučur, Ivica Miloslavić, Maro Bošnjak – IMPACT OF CHANGES IN STANDARDS AT IMPROVING EFFICIENCY OF WORK AND QUALITY OF WORKING PROCESSES IN MARITIME COMPANIES

Goran Vučur, Ivica Miloslavić, Maro Bošnjak – IMPACT OF CHANGES IN STANDARDS AT IMPROVING EFFICIENCY OF WORK AND QUALITY OF WORKING PROCESSES IN MARITIME COMPANIES

Goran Vučur
University of Dubrovnik, Croatia
E-mail:
goran.vucur@unidu.hr


Ivica Miloslavić
University of Dubrovnik, Croatia
E-mail:
ivica.miloslavic@unidu.hr


Maro Bošnjak
Maritime-Technical School Dubrovnik, Croatia
E-mail:
marobos77@gmail.com


Abstract


The co-ordination of different business factors in the maritime company implies
more detailed understanding of the concept of improving standards in business. In
order to improve business of the company, it is necessary to continually increase the
level of individual human resources standards related to human resource management.
In this context, more detailed research into changes in standards related to the training
of employees in maritime affairs, the new administrative rules in business and
improvement of the convergence of education system, legal regulations and the actual
state of affairs related to maritime companies will be explored. The aim of the paper
is to explore the above-mentioned parameters in order to link the improvement of
standards with changes in certain segments of the work related to the efficiency of
work and the improvement of the quality of work processes. The purpose of the paper
is to provide an insight into the state of affairs and changes that have occurred in the
domain of standards improvement over the last 5 years and to discover their impact
on mentioned parameters in a truly limited environment. Since these indicators are
impossible to evaluate on the basis of measurable data, the survey is based on
assessing seafarer’s estimates. The research methodology is based on data collection
through an on-line questionnaire fills by seafarers. The processing of collected data
will be based on statistical analysis using correlation and various descriptive statistical
methods. Since research is based on the period of the last 5 years, the analysis of the
theoretical bases found that no similar research has been carried out so far. The
aforesaid issues were explored solely on a theoretical basis, therefore practical
research considers interesting to scientific and professional public. The conclusion of
the paper gives a cross-section of the continuous process of standardization and
explains its impact on the business in the domain of marine logistics.


Key words: standards, working processes, enterprise, maritime affairs

Last Update: October 26, 2017  

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October 26, 2017   345    BLMM 2017  
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